Cisco Systems is the global leader in IT, empowering organizations to seize opportunities by connecting the unconnected. With a customer-first philosophy, Cisco has built its reputation on creating long-lasting partnerships and delivering innovative solutions tailored to address specific challenges. Since its founding, Cisco has revolutionized IT through pioneering technologies like the multi-protocol router, embodying a commitment to addressing customer needs and fostering growth.
In 2000-2005, Cisco Norway faced pressing challenges that threatened its business performance:
Sales in Norway were slightly declining, signaling a need for immediate intervention.
Both metrics lagged behind other countries in Northern Europe, undermining operational effectiveness and team morale.
A relatively new management group needed to establish trust, define a unified vision, and create a strategy that aligned with Cisco’s global values while addressing local market dynamics.
To overcome these challenges, Cisco Norway required a structured approach to leadership development, strategy formation, and team engagement.
Cisco Norway engaged Improve to lead a comprehensive development process, focusing on building leadership cohesion, defining a shared vision, and creating actionable strategies to restore growth and satisfaction. The solution was built on a systematic approach to identifying challenges, setting goals, and empowering employees.
Conducted a detailed analysis to understand strengths, weaknesses, opportunities, and threats, providing a foundation for strategic planning.
Personal Development. Team Development. Partner Development. Cultural Development. Corporate Business Idea, Vision, Goals, Strategies. Values. Established a new leadership definition and team values, including Open Communication, Respect, and Responsibility (ÅRA in Norwegian), to guide collaboration and decision-making.
Developed ambitious organizational goals, breaking them down into department and individual objectives to ensure accountability and clarity.
Involved employees in solving challenges and aligned their contributions with organizational goals, fostering a sense of ownership.
Introduced open office layouts for leaders to encourage accessibility and transparency, and eliminated restrictive training budgets for system engineers to accelerate expertise development.
Cisco Norway achieved transformative results during the three-year engagement
New orders more than doubled, surpassing initial targets and revitalizing the business.
Cisco Norway became the top-performing country in Northern Europe for both customer and employee satisfaction, driving a culture of excellence.
Achieved the highest productivity and profitability metrics in Northern Europe, establishing Cisco Norway as a regional leader.
Improved employee satisfaction among women, reversing previous trends and fostering a more inclusive workplace culture.
The program’s success can be attributed to several critical factors:
Built a well-coordinated and confident management team, evidenced by high scores in employee satisfaction surveys and 360-degree leadership evaluations.
Empowered employees to contribute to solutions, creating a shared sense of purpose and engagement.
Implemented structural changes, such as open office layouts and enhanced training opportunities, to create a more dynamic and collaborative work environment.
Improve’s ability to challenge the leadership team to reflect, innovate, and deliver pushed Cisco Norway to achieve extraordinary outcomes.
Partner with Improve and experience why companies from every sector choose us as their trusted growth and results partner.
BMW
During my time as Aftersales Director at BMW Norway, I worked closely with Ronny. He’s a professional trainer, adept at adapting to individual needs, connecting with all levels, and inspiring with exceptional motivation.
Completed two top leadership development programs with different leaders. Excellent 3-year process included 21 days focusing on leadership roles, self-leadership, vision, goals, strategies, values, and strategic/operational leadership.
Follow Us:
Weekly breaking news, analysis and
cutting edge advices on job searching.
©Copyright 2024 ‘Improve Performance International’ | All rights reserved
